Mjerenje i evaluacija performansi mreže i mrežnih usluga u školama uključenima u projekt e-Škole

master's thesis

• Title (english): Measurement and Evaluation of Network and Service Performance in Schools Taking Part in the e-Schools Project
• Author: Kaja Pavlinić
• Mentor: Lea Skorin-Kapov (mentor)
• Committee member: Lea Skorin-Kapov (predsjednik povjerenstva)
• Committee member: Maja Matijašević (član povjerenstva)
• Committee member: Mirko Sužnjević (član povjerenstva)
• Granter: University of Zagreb; Faculty of Electrical Engineering and Computing; Zagreb
• Defense date and country: 2020-07-15, Croatia
• Scientific / art field, discipline and subdiscipline: TECHNICAL SCIENCES; Computing

Abstract

S ciljem odgovora na potrebe digitalizacije hrvatskog obrazovnog sustava, Hrvatska akademska i istraživačka mreža (CARNet) započinje program e-Škole, čija je prva faza provođenje pilot projekta pod nazivom „e-Škole: Uspostava sustava razvoja digitalno zrelih škola (pilot projekt)“, koji je trajao od 2015.-2018. godine.
Ciljevi ovog rada su: objasniti važnost digitalnog obrazovanja i digitalno zrelih škola, predstaviti program e-Škole, opisati IKT infrastrukturu i koncepte koji su do sada implementirani u sklopu projekta, analizirati performanse implementirane infrastrukture na razini mrežnog prometa, evaluirati iskustvenu kvalitetu učenika i nastavnika te na temelju svih saznanja evaluirati performanse mreže i mrežnih usluga u školama koje su sudjelovale u projektu.
U sklopu ovog rada, analizira se implementirana infrastruktura na razini mrežnog prometa kroz Meraki dashboard sučelje u 27 odabranih škola koje sudjeluju u projektu e-Škole, a preko online upitnika ispituju se razni aspekti koji utječu na iskustvenu kvalitetu 154 nastavnika i 400 učenika diljem Republike Hrvatske, čije škole također sudjeluju u projektu.
Na temelju svih saznanja, zaključuje se kako je implementirana infrastruktura, zajedno sa IKT opremom, zadovoljavajućih performansi i doprinosi ostvarenju digitalne zrelosti hrvatskih škola. Ipak, postoji prostor za poboljšanje i napredak, na što svakako treba obratiti pažnju tijekom implementacije mrežne infrastrukture u ostatku hrvatskih škola u sklopu druge faze projekta, čija je provedba planirana za razdoblje od 2018. do 2022. godine.

Abstract (english)

To answer the need for digitalization of the educational system in Croatia, the Croatian Academic and Research Network (CARNet) has started an e-Schools program, with the first phase that includes a pilot project under the name “e-Schools: Establishing a System for Developing Digitally Mature Schools (pilot project)”, which was implemented from 2015-2018.
The objectives of this thesis are: to explain the importance of digital education and digitally mature schools, to outline the objectives and main activities of the e-Schools project, to describe the ICT infrastructure and the underlying concepts that have been implemented in the scope of the project so far, to analyze the performance of the implemented infrastructure at the network traffic level, to assess various aspects of the Quality of Experience of students and teachers, and to evaluate the network and service performance in schools taking part in the e-Schools project, taking into consideration all the findings.
In the scope of this thesis, implemented infrastructure on the network traffic level is analyzed through Meraki dashboard interface in 27 chosen schools taking part in the e-Schools project. Subjective ratings related to various Quality of Experience aspects are provided by 154 teachers and 400 students coming from participating schools across Croatia and are being assessed through an online form.
Based on all the findings, it can be concluded that the implemented infrastructure, along with the ICT equipment, has satisfactory performance and contributes to achieving digital maturity in Croatian schools. However, there is room for improvement and advancement, which should definitely be considered during the implementation of network infrastructure in the rest of Croatian schools during the second phase of the project planned for a period from 2018-2022.

• Keywords: performanse mreže; mrežne usluge; projekt e-Škole; iskustvena kvaliteta
• Keywords (english): network performance; network services; e-Schools project; Quality of Experience
• Language: english
• URN:NBN: urn:nbn:hr:168:289506
• Study programme: Title: Computing; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra inženjer/inženjerka računarstva (magistar/magistra inženjer/inženjerka računarstva)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Closed access
• Created on: 2023-01-13 10:34:15