Evaluacija pristupa uvođenja konvergentnih sustava terećenja i naplate za operatore pokretnih telekomunikacijskih mreža

scientific master's theses

• Title (english): Evaluation of approaches for introducing convergent charging and billing systems for mobile telecom network operators
• Author: Mirna Kontak
• Mentor: Maja Matijašević (mentor)
• Committee member: Ignac Lovrek (predsjednik povjerenstva)
• Committee member: Maja Matijašević (član povjerenstva)
• Committee member: Darko Huljenić (član povjerenstva)
• Granter: University of Zagreb; Faculty of Electrical Engineering and Computing; (Department of Telecommunications); Zagreb
• Defense date and country: 2011-11-02, Croatia
• Scientific / art field, discipline and subdiscipline: TECHNICAL SCIENCES; Electrical Engineering
• Universal decimal classification (UDC): 621.3 - Electrical engineering

Abstract

U današnjem poslovnom okruženju telekomunikacijski operatori moraju biti sposobni brzo mijenjati poslovne modele i uvoditi nove pakete usluga kako bi ostali konkurentni. Konvergentni sustavi terećenja i naplate im to olakšavaju. U sustavima konvergentnog terećenja i naplate, funkcije tarifiranja, terećenja i kontrole svih usluga, obavljaju se u jednom objedinjenom sustavu. Relevantne informacije o stanju korisnickog računa, tradicionalno distribuirane u više sustava, obrađuju se na centralizirani nacin. Uvođenjem sustava konvergentnog terećenja i naplate operator smanjuje svoje operativne i kapitalne troškove, a istovremeno poboljšava individualnu komunikaciju s pretplatnikom i mogućnost kreiranja ciljane ponude po segmentima. Također, konvergentnim sustavom terećenja i naplate uvodi se kontrola sesije i tarifiranje u stvarnom vremenu za sve pretplatnike čime se smanjuje rizik od gubitaka, „curenja“ prihoda, koje se dešava kod offline načina terećenja, odnosno nakon što je usluga vec ostvarene. Radom standardizacijskih tijela nije do kraja definirana arhitektura i funkcionalnosti konvergentnih sustava, te na tržištu postoje različiti pristupi uvođenju konvergencije. Ovim radom daje se pregled postojeći preporuka vezanih uz sustave naplate i terećenja, te se analiziraju i evaluiraju mogući pristupi uvođenja konvergentnih sustava za operatore pokretnih mreža.

Abstract (english)

In convergent charging and billing systems, the functions related to rating, charging and control of services are done in a single unified system. Relevant subscriber account information, originally distributed in different service systems, is now managed in a centralized manner. With converged charging and billing system operator can reduce capital and operational expenses, and at the same time improve individual communication with end-user and flexible creation of new marketing campaigns and pricing strategies. In convergent system session control and real time rating for all services is introduced, which reduces revenue leakage. Convergent charging and billing functionalities and architecture are still not fully standardized and there are different convergence introduction approaches today in the market. This thesis gives an overview of existing recommendations and literature related to convergent charging and billing and analyzes and evaluates possible convergence introduction approaches for mobile network operators.

• Keywords: konvergencija; sustavi terećenja; sustavi naplate; terećenje u stvarnom vremenu; prepaid; postpaid; operatori pokretnih mreža
• Keywords (english): convergence; charging system; billing system; real time charging; prepaid; postpaid; mobile network operators
• Language: croatian
• URN:NBN: urn:nbn:hr:168:362667
• Project: Number: 036-0362027-1639; Title: Isporuka sadržaja i pokretljivost korisnika i usluga u mrežama nove generacije; Leader: Maja Matijašević; Jurisdiction: Croatia; Funder: MZOS; Funding stream: ZP
• Project: Number: 071-0362027-2329; Title: Nove arhitekture i protokoli u konvergentnim telekomunikacijskim mrežama; Leader: Darko Huljenić; Jurisdiction: Croatia; Funder: MZOS; Funding stream: ZP
• Study programme: Title: Postgraduate master programme in electrical engineering; Study programme type: university; Study level: postgraduate; Academic / professional title: Magistar znanosti elektrotehnike (Magistar znanosti elektrotehnike)
• Catalog URL: http://lib.fer.hr/cgi-bin/koha/opac-detail.pl?biblionumber=37026
• Type of resource: Text
• Extent: 99 str ; 30 cm
• File origin: Born digital
• Access conditions: Closed access
• Created on: 2020-08-26 08:51:29