Konceptualno modeliranje procesa elektroničkog poslovanja

doctoral thesis

• Title (english): Conceptual Modelling of Electronic Business Processes
• Author: Ivan Matasić
• Mentor: Zoran Skočir (mentor)
• Committee member: Marijan Kunštić (predsjednik povjerenstva)
• Committee member: Zoran Skočir (član povjerenstva)
• Committee member: Katarina Ćurko (član povjerenstva)
• Committee member: Ignac Lovrek (član povjerenstva)
• Committee member: Damir Kalpić (član povjerenstva)
• Granter: University of Zagreb; Faculty of Electrical Engineering and Computing; (Department of Telecommunications); Zagreb
• Defense date and country: 2003, Croatia
• Scientific / art field, discipline and subdiscipline: TECHNICAL SCIENCES; Electrical Engineering; Telecommunications and Informatics
• Universal decimal classification (UDC): 621.3 - Electrical engineering

Abstract

Elektroničko poslovanje predstavlja nove tržišne mogućnosti za svaku tvrtku. Omogućuje organizacijama globalno proširenje poslovanja na nove segmente tržišta, koristeći nove poslovne modele, te obavljanje određenih poslovnih procesa brže i efikasnije. Učinkovito elektroničko poslovanje između poslovnih partnera može se postići samo donošenjem niza dobro definiranih standarda. Temeljem detaljne analize elektroničkog poslovanja osmišljeno je konceptualno modeliranje elektroničkog poslovanja i poslovnih procesa u elektroničkom poslovanju. U razvoju modela naglasak je stavljen na traženje adekvatnog načina opisa tehnički složenog i ekonomskim zakonitostima uvjetovanog realnog svijeta. Analiza heterogenog sustava elektroničkog poslovanja izvedena je kroz teoriju sudionik-mreža. Koncepti modela sudionika izvedeni korištenjem spoznaja teorije sudionik-mreža nadopunjuju se sa konceptima poslovnog modela koji donosi ekonomska pravila u sustav. Opis elemenata poslovnog svijeta i modela sudionika kroz formalne principe teorije modela ima za cilj usklađivanje koncepata ka jednoznačnom, globalnom, ontologijom determiniranom konceptualnom modelu elektroničkog poslovanja. Formalni opis naglašava mogućnost automatizacije i standardizacije procesa modeliranja, što je ključna pretpostavka okupljanja velikog broja malih i srednje velikih tvrtki kao ključnog sudionika u poslovnoj komunikaciji u obliku elektroničkog poslovanja. Definirani konceptualni model razrađen je s ciljem da omogući brže i jednostavnije preslikavanje realnih modela i situacija iz poslovanja na modele elektroničkog poslovanja. Definiraju se predlošci poslovnih procesa koji mogu preko ebXML Registry Client-a biti pohranjeni u ebXML Repository, ili se direktno primijeniti u poslovanju. Poslovni procesi opisuju se kao transakcije. Razvijen je prototip aplikacije koja kreira predloške poslovnih procesa u skladu sa postavkama definiranim u konceptualnom modelu. Predlošci su kompatibilni sa ebXML BPSS-om te koriste UBL za definiranje strukture podataka.

Abstract (english)

The e-business is much more than just a hype – it offers real new possibilities for every company that aims to improve its competitivness and productivity. It enables companies to connect to new global markets using new business methods and techniques, and serves as backbone for next step in business processes automatisation. Efficient global e-business (especially B2B type of e-business) activities will be implemented only when global standards are utilised. Diversity of cultures and business practices all around the world implies that opposition to one-and-only single global standard will be strong. Detailed analisys of e-business strategies and techniques as well as processes in e-business resulted in conceptual model named eBCM. The main idea of the model is that the complexity of the interoperability problems should be resolved on a high logical level, while creation of the e-business processes templates should be as simplified as possible. This way the model defines perspective for global acceptance of interoperabile e-business processes. One of the crucial part of dissertation consists of selecting and utilising methods for analisys of technically complexed and economically conditioned real e-business world. Analisys of the heterogene e-business systems is performed through Actor-Network theory. The concepts od Actor model (Croatian: ‘Model sudionika’) are derived for Actor-Network theory principles, while REA business model defines meta model concepts of business model for e-business. These two sets of concepts are implemented using model-theoretic semantic in order to achieve ontological order in conceptual modelling. Formal approach emphasizes possibility for automatization of modelling techniques, as well as automatization of the creation of business process templates. This is one of the key issue in involving larger number of SMEs in e-business; thus it is set as one of the main goals of eBCM. The eBCM conceptual model attempts to define simple, fast and efficient transformation of real business models and situations to e-business processes. Templates of e-business processes can be through ebXML Registry Client application stored in ebXML Repository, available for business implementation. Business processes are described as transactions. A prototype of application for automatized creation of business processes is developed and presented at the disertation, as a pathway for further development of such tools. Created business process template is compatible with ebXML BPSS and uses UBL data structure. Such templates can both be stored and used through ebXML infrastructure.

• Keywords: Konceptualno modeliranje; teorija sudionik-mreža; REA model; predložak poslovnog procesa; ebXML infrastruktura; ontologija; automatizacija; fleksibilnost i interoperabilnost
• Keywords (english): e-business conceptual modelling; Actor-Network theory; REA business model; ebusiness process template; ebXML infrastructure; ontology; automatisation; flexibility; interoperability
• Language: croatian
• URN:NBN: urn:nbn:hr:168:277210
• Study programme: Title: Doctoral study programme "Electrical Engineering and Computing"; Study programme type: university; Study level: postgraduate; Academic / professional title: doktor/doktorica znanosti, po-dručje tehničkih znanosti (doktor/doktorica znanosti, po-dručje tehničkih znanosti)
• Catalog URL: https://lib.fer.hr:8443/cgi-bin/koha/catalogue/detail.pl?biblionumber=29233
• Type of resource: Text
• Extent: 165 str. ; 30 cm
• File origin: Born digital
• Access conditions: Closed access
• Created on: 2019-09-16 12:27:18