Sustav za anketiranje putem interneta

master's thesis

• Title (english): Online survey system
• Author: Josipa Ružić
• Mentor: Vedran Mornar (mentor)
• Committee member: Vedran Mornar (predsjednik povjerenstva)
• Committee member: Boris Milašinović (član povjerenstva)
• Committee member: Marina Bagić Babac (član povjerenstva)
• Granter: University of Zagreb; Faculty of Electrical Engineering and Computing; Zagreb
• Defense date and country: 2024-07-10, Croatia

Abstract

U današnjem digitalnom dobu, brz i precizan način prikupljanja i analize podataka ključan je za tvrtke i istraživače. Ovaj rad bavi se razvojem sustava za anketiranje putem interneta, koji omogućuje učinkovito prikupljanje informacija od raznolikog spektra populacije. Sustavi za online anketiranje pružaju jednostavnu i fleksibilnu alternativu tradicionalnim metodama poput papirnatih anketa i intervjua licem u lice, koji su vremenski zahtjevni i osjetljivi na ljudske pogreške.

Rad opisuje ostvareni sustav za anketiranje putem interneta koji omogućuje identifikaciju korisnika i izradu anketa s raznim vrstama pitanja, koja mogu, ali i ne moraju biti obvezna. Sustav podržava anonimne i neanonimne ankete, distribuirane putem elektroničke pošte i unaprijed pripremljenih predložaka s varijabilnim dijelovima teksta, ovisno o sudioniku kojemu se šalje poziv na anketu. Također, sustav podržava slanje ugrađenih podsjetnike za sudionike koji nisu odgovorili na anketu. Ostvarena su i potrebna izvješća o rezultatima ankete, koja se ažuriraju u stvarnom vremenu s obzirom na odgovore sudionika. Implementirana je i naplata korištenja sustava, a posebna pažnja posvećena je ergonomiji i jednostavnosti programskog sučelja.

Tehnološki okvir sustava uključuje Vue.js na korisničkoj strani, .NET Core na strani poslužitelja te PostgreSQL bazu podataka. Ovaj rad doprinosi raspravi o implementaciji i korištenju sustava za anketiranje putem interneta te pruža uvid u razvoj i korištenje takvog sustava, s posebnim naglaskom na korisničko iskustvo, učinkovitost i pristupačnost.

Abstract (english)

In today's digital age, a fast and accurate way to collect and analyze data is crucial for companies and researchers. This thesis deals with developing an online survey system, which enables the efficient collection of information from a diverse spectrum of the population. Online survey systems provide a simple and flexible alternative to traditional methods such as paper surveys and face-to-face interviews, which are time-consuming and prone to human error.

The paper describes the implemented online survey system that enables user identification and creation of surveys with various types of questions, which may or may not be mandatory. The system supports anonymous and non-anonymous surveys, distributed via electronic mail and pre-prepared templates with variable text parts, depending on the participant to whom the survey invitation is sent. Also, the system supports sending built-in reminders for participants who did not respond to the survey. The necessary reports on the survey results, updated in real-time regarding the participant's responses, have also been realized. Billing for the use of the system was also implemented, and special attention was paid to the ergonomics and simplicity of the program interface.

The technological framework of the system includes Vue.js on the user side, .NET Core on the server side, and the PostgreSQL database. This paper contributes to the debate on the implementation and use of an online survey system while providing insight into the development and use of such a system, with a particular emphasis on user experience, efficiency, and accessibility.

• Keywords: Mrežni sustav; Anketa; Anketiranje; Anonimne ankete; Neanonimne ankete; Distribucija anketa; Prikupljanje podataka; Naplata; Autorizacija i autentifikacija; Izvješće; Jednostavnost programskog sučelja
• Keywords (english): Online system; Survey; Surveying; Anonymous surveys; Non-anonymous surveys; Distribution of surveys; Data collection; Billing; Authorization and authentication; Report; Simplicity of the program interface
• Language: croatian
• URN:NBN: urn:nbn:hr:168:507952
• Study programme: Title: Computing; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra inženjer/inženjerka računarstva (magistar/magistra inženjer/inženjerka računarstva)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Closed access
• Created on: 2024-10-12 22:03:17