Alati za analizu i upravljanje poslovnim procesima

scientific master's theses

• Title (english): Tools for analyzing and managing business processes
• Author: Andrijana Prskalo Maček
• Mentor: Vedran Mornar (mentor)
• Committee member: Krešimir Fertalj (predsjednik povjerenstva)
• Committee member: Vedran Mornar (član povjerenstva)
• Committee member: Vesna Bosilj Vukšić (član povjerenstva)
• Granter: University of Zagreb; Faculty of Electrical Engineering and Computing; (Department of Applied Computing); Zagreb
• Defense date and country: 2011-12-21, Croatia
• Scientific / art field, discipline and subdiscipline: TECHNICAL SCIENCES; Computing
• Universal decimal classification (UDC): 004 - Computer science and technology. Computing. Data processing

Abstract

Cilj ovog rada je proucavanjem teorije i dosadasnjih postignuca u podrucju analize i upravljanja poslovnim procesima napraviti reinzenjering poslovnog procesa prijava i upisa u srednje skole u Republici Hrvatskoj. U radu se iznose osnovne definicije i koncepti vezani uz poslovne procese, objasnjava se modeliranje i analiza poslovnih procesa te potreba za njihovom optimizacijom. Dan je pregled sustava za upravljanje poslovnim procesima i alata za analizu i modeliranje poslovnih procesa. U ARIS-u je napravljen model novog, uz pomoc informacijskih tehnologija temeljito izmijenjenog procesa i time je napravljena funkcionalna i procesna specifikacija za izradu programskog rjesenja koje ce se koristi za online prijave i upise u srednje skole. Novi proces potrebno je pratiti i mjeriti jer je to jedini nacin provjere uspjesnosti nastalog procesa. Ovo je proces koji se ponavlja svake godine i analiza uspjesnosti ce se vrsiti nakon zavrsetka procesa kako bi se proces po potrebi redizajnirao i na taj nacin optimizirao odnosno unaprijedio.

Abstract (english)

The aim of this thesis is to study the theory and previous accomplishments in a domain of business process management and to re-engineer process of application and enrollment in secondary schools in Croatia. This thesis presents the basic definitions and concepts related to business processes, explains the modeling and analysis of business processes and the need for business process optimization. It also gives an overview of business processes management suites and business processes analysis (modeling) tools. ARIS is BPA tool used to model the process that is now fundamentally changed with the help of information technologies. The resulting model serves as the functional and process specification for software solution that will be used for online registration and enrollment in secondary schools. The new process should be monitored and measured because it is the only way to verify the success of generated process. This process will be repeated each school year, process analysis will be made after its completion, and if necessary, the process will be redesigned in order to optimize and improve.

• Keywords: poslovni proces; upravljanje poslovnim procesom; preoblikovanje poslovnog procesa; optimizacija poslovnog procesa; modeliranje poslovnog procesa; BPM; BPA; ARIS; prijave i upisi u srednje škole
• Keywords (english): business process; business process management; business process redesign; business process optimization; business process modeling; BPM; BPA; ARIS; application and enrollment in secondary schools
• Language: croatian
• URN:NBN: urn:nbn:hr:168:206807
• Study programme: Title: Postgraduate master programe in computing; Study programme type: university; Study level: postgraduate; Academic / professional title: magistar inženjer računarstva (magistar inženjer računarstva)
• Catalog URL: http://lib.fer.hr/cgi-bin/koha/opac-detail.pl?biblionumber=38018
• Type of resource: Text
• Extent: 138 str ; 30 cm
• File origin: Born digital
• Access conditions: Closed access
• Created on: 2020-09-07 08:26:06